Return and Refund Policy
Thanks for shopping at Chinaberry Tree. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
You must get a Return Authorization number from customer service. Email returns@cbtgifts.com to receive the Return Authorization number.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase with the Return Authorization number written on it.
Refunds
Once your item is received and inspected, we will notify you on the status of your return.
If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.